Senior Neighbourhood Officer
Slough, Berkshire
Temporary
Full time – Hybrid
We are seeking a highly skilled and experienced Senior Neighbourhood Officer to join a team based in Slough, for a full time, temporary contract with an initial contract period of 3 months. This is a hybrid role and involves a mix of remote working and patch management. The Senior Neighbourhood Officer position will deliver excellent housing management services, ensuring that operational performance is high and continues to improve. Please note a full UK Driving Licence and access to a vehicle are required for this role.
Requirements
Extensive experience in Housing
Experience of managing and prioritising own workload and ability to work effectively as part of a team
Excellent verbal communication and presentation skills
Knowledge of legal enforcement proceedings via the County Court
Understanding and knowledge of statutory, legal and contractual framework around tenancy, homeowners and shared owners’ management
Great problem solving abilities
Full UK Driving Licence and access to a vehicleRole Expectations
Provide a comprehensive housing management service, dealing with breaches of tenancy/leaseholder agreements, estate management/monitoring, anti-social behaviour, caretaking and delivery of communal services and tenancy support visits
Identify opportunities for service improvements and make recommendations to the Neighbourhood Lead/Neighbourhood Manager
Ensure that all complaints, incidents of ASB and harassment are investigated and dealt with in accordance with policies and procedures
Assist in developing annual service plans and programs of work for Housing teams
Monitor budgets for which you are responsible within timescales and ensure expenditure is in accordance with budget, procedures and levels of delegated authority and audit requirements and take action when discrepancies occur
Participate in the delivery of an out of hours service, undertake temporary relief emergency cover including participation in the emergency plan
Work in partnership with key stakeholders and represent the council on key groups when necessary.
If you are interested in this position and meet the above criteria, please send your CV and cover letter now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
