Neighbourhood Housing Officer
Camden, London
Temp
Full Time – Hybrid
We have had an exciting opportunity become available, to join a team based in Camden as a Neighbourhood Housing Officer. This is a full time, temporary position with an initial contract period of 3 months. The postholder will work alongside service managers and stakeholders to review the processes of the landlord services., identifying and correct any issues that may arise in order to provide the most effective and responsive service. This role is Hybrid, and involves working form home, office, and on site in the neighbourhood.
Requirements
Previous experience working as a Neighbourhood Officer, Housing Officer, or similar
Knowledge of housing legislation, policies, and procedure
Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
Excellent communication skills, both verbal and written
Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Experience providing an effective service to members of the publicRole Expectations
To deliver a customer focused housing management service to the community
To act as a lead contact for Tenant and Resident Association in the neighbourhood
Working actively in the neighbourhoods as well as Camden offices. WFH is available when not in neighbourhood
Supporting tenants through partnership working, and early intervention to successfully manage their tenancies
Carry out property and estate inspections and resolve any issues identified
Ensure tenants properties and estates comply with legislation and agreed standards
Work alongside the community to develop community-based solutions
Serve relevant legal notices in accordance with policies and procedures
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
