Housing Officer

  • 13th Jun 2024 Burnley, Lancashire
  • Housing Officer
    Burnley
    Permanent
    Part Time – 26 Hours
    £29,000 Pro Rata

    We are seeking a dedicated and skilled Housing Officer/Specialist Housing Partner to join a team based in Burnley on a part time basis. The postholder will be responsible for providing a high quality housing management service to local residents, and support people to sustain their homes and quality of life. You will be the principle point of contact for a local area, estate or patch of residents, and ensure the conditions in the area are well maintained. This role requires in-depth knowledge of housing legislation, and experience working closely with members of the public.
    Requirements

    Previous experience working as a Housing Officer / Tenancy Manager / Housing Partner or similar is essential
    Knowledge of housing legislation, policies, and procedure
    Experience of dealing with a complex casework both in person and in writing
    Experience with multi-agency approaches to ASB management
    Experience of providing good tenancy, housing and leasehold advice, and knowledge of best practice and compliance procedures
    Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
    Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlinesRole Expectations

    Handling all aspects of housing management, including Anti-Social Behaviour (ASB), arrears, tenancy reviews, account management, and tenant sign-ups
    Being the first point of contact for tenants, maintaining a visible presence, and providing high-quality support and housing management services
    Manage and report on building safety and compliance
    Provide responsive and effective service to tenants
    Lead on housing management tasks, including managing ASB and arrears
    Maintain accurate records, including Health Wellbeing plans and building compliance records
    Work with commissioners, care providers, and other partners to ensure tenant needs are met
    Manage voids and ensure swift and seamless tenant move-ins
    Foster excellent relationships with Local Authority partners and ensure contractual requirements are met
    Support residents in accessing benefits and financial inclusion servicesIf you are interested in this position and meet the above criteria, please send your CV now for consideration.
    If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

    Job Info

  • Job Title: Housing Officer
  • Location: Burnley, Lancashire
  • Post Date: 13th Jun 2024
  • Close Date: 14th Jul 2024
  • Job Salary: £29000 per annum
  • Job Hours: Full Time
  • Job Contract: Permanent
  • Company: Service Care Solutions
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