Housing Scheme Assistant
Hawkhurst
Older People’s Housing
Permanent Contract
Part Time
£14,465 (Pro Rata)
One of the largest housing associations in Kent is recruiting for a Housing Scheme Assistant to support the Scheme Manager in the daily running of their older people’s housing service in Hawkshurst.
THE ROLE
As a Housing Scheme Assistant, you will work closely with the Scheme Manager to provide high-quality housing management services to residents in the Extra Care Scheme at Bowles Lodge in Hawkhurst.
Support the Scheme Manager in delivering all aspects of housing management.
Develop and maintain a varied activities programme to promote tenant engagement.
Provide a warm and supportive settling-in service for new tenants.
Conduct regular health and safety and fire checks, ensuring compliance with policies.
Collaborate with the resident involvement team to help tenants achieve their aspirations.
Handle safeguarding concerns and maintain professional boundaries.
Deliver an excellent customer service experience, tailored to individual needs.
THE CANDIDATE
The ideal candidate will have previous experience in a similar role and be passionate about working with older people.
Confident using Microsoft Office and other ICT systems.
Skilled in tailoring communication to suit individual needs.
Proven ability to prioritize workloads and make confident decisions under pressure.
Motivated, proactive, and solution-oriented.
Committed to applying equality and diversity in all aspects of service delivery.
THE CONTRACT
Hours: 21 hours per week
Tuesday to Friday: 2pm – 6pm
Saturday: 8am – 1pm
Salary: £14,465 (Pro Rata) per year, plus benefits.
Contract: Permanent.
Additional: Flexibility may be required for training or emergency cover
