Neighbourhood Response Officer

  • 9th Sep 2024 Stevenage, Hertfordshire
  • Neighbourhood Response Officer
    Stevenage/ Hertfordshire
    Temp
    Full Time – Hybrid
    We have had an exciting opportunity become available, to join a team covering Stevenage, Hertfordshire &Essex as a Neighbourhood Response Officer. This is a full time, temporary position with an initial contract period of 3 months. The postholder will work collaboratively with other teams, residents groups and external partners; ensuring estates are clean, safe and well maintained, and improvements are identified, planned and delivered, to ensure that the neighbourhoods are places that residents want to live.
    Requirements

    Experience of providing good customer service
    Experience of dealing with customers in person
    Customer focused
    Enjoys working with people in the community
    Confident and able to work alone
    Demonstrates the ability and motivation to learn quickly and achieve results
    Excellent communication skills
    Full driving licence with use of own vehicle
    Able to work early evenings and occasional weekends if required
    Enhanced DBS Required
    Full UK Driving Licence & Access to a vehicle requiredRole Expectations

    To deliver a customer focused housing management service to the community
    Deliver a programme of regular estate inspections and prioritising fire safety risk assessment follow up work.
    Work with local residents groups to develop local community facilities, activities and events as part of a neighbourhood plan and local offers.
    Work collaboratively with local partners such as safer neighbourhood teams, the voluntary sector and youth services on neighbourhood safety and ASB issues, for ad hoc or routine meetings as appropriate
    Carry out property and estate inspections and resolve any issues identified
    Conduct viewings and sign ups or tenancy assignments
    Ensure tenants properties and estates comply with legislation and agreed standards
    Work alongside the community to develop community-based solutions
    Serve relevant legal notices in accordance with policies and proceduresThe pay range for the role is £21.00 to £23.00 per hour LTD company rate. The PAYE equivalent is £17.90 to £19.61 per hour, inclusive of holiday.

    If you are interested in this position and meet the above criteria, please send your CV now for consideration.
    If you require any additional information regarding the position, please call Beth at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

    Job Info

  • Job Title: Neighbourhood Response Officer
  • Location: Stevenage, Hertfordshire
  • Post Date: 9th Sep 2024
  • Close Date: 10th Oct 2024
  • Job Salary: £17.90 - £19.61 per hour
  • Job Hours: Full Time
  • Job Contract: Temporary
  • Company: Service Care Solutions
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